Company Profile

RadiFi Credit Union is seeking a Collections Officer to be responsible for protecting the assets of the credit union by reducing delinquency and minimizing losses through the effective collection of past-due accounts. This position requires professional, empathetic, and solution-focused communication with members to bring accounts current, while upholding the credit union's service standards and values. Status: Full-time (approximately 40 hours per week) Location: Park Street Building, 562 ...

RadiFi Credit Union is seeking a Branch Operations Supervisor II to work under the direction of the VP of Retail Operations Sales, responsible for supporting the Retail Branch network in meeting team and individual goals. This role will ensure consistent processes, maximum system utilization, adoption of best practices, and consistent service standards. Plays a central role in developing, documenting, and maintaining all retail branch operational procedures. Ensures the branch network has ...

RadiFi Credit Union is seeking a Member Engagement Center Sales Representative to serve as the resource within the MEC Sales area for new and existing member new accounts and loan needs. Maintain an exten sive knowledge of all products and services to promote and cross sell through a consultative needs-based sales approach. Location: Park Street Branch; 562 Park St., Jacksonville, FL 32204 Status: Full-time (approximately 40 hours per week) Major Duties and Responsibilities: Manage ...

RadiFi Credit Union (formerly known as Jax Federal Credit Union) is seeking a Member Engagement Center Service Manager to be responsible for leading and managing the overall service delivery and operational effectiveness of the credit union's contact center service department. This role ensures that members receive timely, accurate, and courteous support through multiple service channels, including phone, live chat, and secure messaging. The Member Engagement Center Service Manager oversees ...

RadiFi Credit Union is seeking an experienced VP of Information Systems to assure delivery of quality enabling business systems, information management and processing services, branching network, and technology infrastructure for Credit Union's internal users and members. Works with executives and line of business managers to identify systems, technology and processes to improve Credit Union services, operations, support and efficiency. Responsible for direction and control of the Credit Union's ...

RadiFi Credit Union is seeking an experienced Director of Sales to be responsible for leading the credit union's sales strategy, execution, and performance across consumer and mortgage channels. This position will oversee business development, mortgage loan origination, and member engagement center sales team. The Director will collaborate cross-functionally with marketing, lending, and digital channels to ensure growth in membership, deposits, and loan portfolios. Major Duties and Responsibilities ...

RadiFi Credit Union is seeking an experienced Director of Lending to be responsible for daily oversight and operational management of the credit union's consumer lending, underwriting, and credit card operations. This role ensures sound underwriting practices, regulatory compliance, service excellence, and overall portfolio performance. The Director leads a team of lending professionals, fosters a high-performance culture, and drives lending strategies that align with the credit union's mission ...

RadiFi Credit Union is seeking a Member Engagement Center Sales Manager to be responsible for leading and managing the consumer loan sales team. This role focuses on driving loan production through effective sales strategies, coaching originators, and ensuring high levels of member service. The Sales Manager oversees the origination of consumer loans and junior liens, and ensures the successful promotion and sale of ancillary loan products including GAP, credit life/disability insurance, and ...