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This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing). Also involves some exposure to loud noises, blood-borne/airborne pathogens, and combative/violent people.

Day shift, Monday through Friday, 8:00 am 4:30 pm. Other days/times as assigned per departmental needs

Provide standardized, quality, expertise, and customer service to our medical departments. Will have professional contact with faculty, physicians, and University personnel. This role will work with third-party payers and providers to ensure authorization for tests and procedures are obtained prior to service being rendered. Basic coding knowledge and proficiency in medical terminology are preferred and recommended. Excellent customer service skills are required. Primary responsibilities will include obtaining pre-authorization of tests and procedures ordered by medical providers. This position will require sitting for long periods and working in a fast-paced environment. The qualified individual must enjoy working in a team-oriented environment and be able to communicate with a diverse patient/customer population.

Excellent communication skills and the ability to multi-task and stay organized in a fast-paced environment are needed, as well as knowledge of the insurance authorization process. This position requires exceptional customer service skills.

Associate degree in a healthcare-related field and at least three years of healthcare employment experience preferred. Additionally, experience working in a physician practice and basic coding (CPT, HCPCS and ICD-10) knowledge is also preferred.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.