Description

Harvard FCU is one of the fastest growing credit unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU’s philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.

Harvard FCU: https://harvardfcu.org/

Reporting to the Learning and Development Program Manager, the Learning and Development Specialist will assist with coordination, design, development, delivery, and measurement of training programs as well as coordinate resources and vendors for outside training. The Learning and Development Specialist will ensure training programs are effectively aligned with business needs and strategic initiatives.

Job Specific Responsibilities:

• Designs, coordinates, documents, and delivers training sessions to enhance employee skills, increase staff performance, and create career paths for employee development, with support and direction from the Learning and Development Program Manager and Harvard FCU subject matter experts. 
• Delivers and/or coordinates internal trainings at every Harvard FCU location.
• Participates in the Harvard FCU New Hire Orientation. 
• Engages with department heads, managers, and staff to understand and aggregate specific skill development needs. Documents current and anticipated training needs. 
• Works with L&D Manager to determine re-certifications, upcoming initiatives, and computer skills training.
• Develops an annual training calendar, working with Learning and Development Program Manager to determine topics that will be presented for the upcoming year. Maintains the monthly training schedule and updates as needed. 
• Leverages technology as a method for training, both in-person and remotely.
• Tracks all training delivered to employees.
• Works with subject matter experts and/or other training experts to develop tools to measure training effectiveness. Evaluates and makes improvements for internal and external training sessions. 
• Coordinates:

and/or delivers annual training as required by NCUA regulation and/or other laws. 
regular safety training, such as robbery procedures and fire drills at all Harvard FCU locations.

• Registers employees for internal training sessions and tracks employee attendance. 
• Monitors the “New Employee Training Plan” for various positions and makes curriculum adjustments as needed.
• Researches and compares features and pricing for on-line credit union training programs, training materials, and videos. 
• Networks with training and education professionals.

Performs other duties as assigned or requested by manager.

Working Conditions:

Work is performed in an office setting.