Description

The Quality Assurance Auditor is responsible for ensuring improvements in safety, security, quality, productivity, client relationships, and customer service are correctly implemented.

Pay rate: $22.00-$24.00
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Location: 3400 Sky Hbr Blvd, Phoenix, AZ 85034

Shift: 2nd Shift (2pm-10:30pm) 5 days a week

Essential Duties

• Responsible for ensuring improvements in safety, security, quality, productivity, client relationships, and customer service are correctly implemented.
• Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
• Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation.
• May be required to help train employees in safety, security, quality, and job specific (as required by station) policies and procedures in all Lines of Service.
• Prepares for audit by researching materials, formulating a plan of action, and communicating to stakeholders.
• Conduct daily on-site, Quality Assurance inspections in compliance with contractual specifications and customer's expectation.
• Communicates audit progress and findings by preparing reports; providing information in meetings.
• Supports external auditors by coordinating information requirements.
• Provides management reports by collecting, analyzing, and summarizing management information.
• Establish and maintain effective communication and working relationships with co-workers, dispatchers, supervisors, managers, clients, etc.
• Helps instill a culture of safety, security, and quality and deliver measurable results
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Perform other duties as assigned.

Minimum Requirements

• High School Diploma or GED
• Valid state issued driver's license
• Some college coursework or equivalent experience preferred
• 2 years customer service experience
• Aviation experience preferred
• Must be 18 years of age or older
• Must submit to and pass a drug screen
• Must meet all the requirements to receive required airport security badge and customs' seal

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.