Description
Founded in 1948, Arsenal Credit Union is a thriving, federally insured, state-chartered financial cooperative with $430 million in assets. We are passionate about helping our members take charge of their finances through exceptional service delivered across our branch network and powerful digital banking tools. Our mission is to equip members with the confidence, resources, and technology they need to achieve their financial goals — and crush them!
As a proud recipient of the St. Louis Post-Dispatch Top Workplace award in both 2024 and 2025, we celebrate a workplace culture built on unity, trust, and respect. We recognize that our employees are our greatest asset, and we are committed to fostering a welcoming, supportive, inclusive, and inspiring work environment. At Arsenal, you’ll find fair treatment, open communication, and opportunities for personal growth. Together, we empower our employees to advocate for our members, deliver exceptional service, and make a meaningful difference in our community.
We have an opening for a Vice President – Consumer Lending at our Arnold headquarters.
We are seeking an experienced and strategic Vice President of Consumer Lending to lead the development, management, and performance of our consumer lending portfolio. While sales and loan growth are a focus, this role is first and foremost about ensuring portfolio quality, performance integrity, and risk management. The ideal candidate will bring a strong background in credit, portfolio analytics, and loan operations, with a clear understanding that asset quality beats volume.
This member of our leadership team is responsible for developing and executing innovative lending strategies that drive sustainable loan growth within the consumer lending area, while overseeing enhanced member satisfaction.
As a key member of the leadership team, you will manage all aspects of lending—including product development, loan processing, underwriting, compliance, and portfolio management—while ensuring operational excellence and regulatory compliance. You will also play an active role in strategic planning and cross-functional collaboration to support the credit union’s long-term growth objectives.
This position is eligible for a hybrid work schedule after six months of employment.
What will you be responsible for:
- Develop and execute lending strategies that align with organizational goals, drive sustainable loan growth, and ensure a competitive and compliant lending portfolio.
- Lead all aspects of consumer and mortgage lending, including product development, underwriting, loan processing, compliance, and portfolio management to ensure operational excellence and regulatory adherence.
- Partner with executive leadership and key departments to identify growth opportunities, enhance member experience, and implement innovative lending solutions that meet evolving market and member needs.
- Act as the owner and subject matter expert for the loan origination system, overseeing system performance, configuration, and user support ensuring seamless lending operations.
Requirements
What qualifications/skills does this position require?
- Minimum of seven years of financial service experience leading consumer and mortgage loans at a senior level.
- Bachelor’s degree or equivalent experience in Business Administration, Accounting, Finance, or related field.
- Excellent human relations, communication, business development and problem-solving skills.
- Advanced knowledge of industry trends and the ability to analyze data, prepare executive-level reporting, budgeting, and forecasting.
- Experience with industry-leading platforms such as MeridianLink and Symitar Jack Henry is preferred.
What does Arsenal Credit Union offer?
- Working at Arsenal is more than a job – You are part of a mission that puts helping people above all else. With up to eight hours of paid volunteer time each year, we reach out to the communities we serve!
- On-the-job training and Career Growth Opportunities – Our goal is to provide all the training necessary for our new team members to feel secure and confident in their roles and learn and advance their careers with Arsenal Credit Union.
Benefits include:
- Management Bonus Plan
- 401k Retirement Plan with up to 5% company match
- Paid Time Off
- 11 Paid Holidays each year
- Health, Dental, and Vision Insurance options
- FREE Group Term Life Insurance
- FREE AD&D Insurance
- FREE Long/Short-Term Disability
- Wellness Program
Arsenal Credit Union is an EOE/M/F/Disability/Veteran
