Company Profile
Company Overview
Dedicated to its membership, TruMark Financial’s board of directors, senior management, and employees adhere to the following Core Purpose, Core Values, and Vision Goal to continually offer TruMark Financial’s members the best service and value:
CORE PURPOSE
To help members reach their financial well-being
CORE VALUES
Integrity: To earn members’ trust, we will hold ourselves accountable to the highest level of integrity
Service: To achieve member satisfaction, we will perform extraordinary member service
Soundness: To continue the benefits of membership for future generations, we will ensure the credit union
is financially sound
VISION GOAL
To be the first place our members turn for all their financial needs
Company History
Since its founding in 1939 by a handful of Bell Telephone Company of Pennsylvania employees, TruMark Financial Credit Union has grown to be a leader in the credit union industry. TruMark Financial provides savings, transaction, and credit services solely for its members. The credit union’s field of membership includes anyone who lives, works, worships, volunteers, or attends school in the Southeastern Pennsylvania counties of Bucks, Chester, Delaware, Montgomery, and Philadelphia. As a not-for-profit financial institution, we’re different from a bank because our members are our owners. The credit union’s profits are returned to members in the form of competitive rates, higher investment returns, and fewer fees.
The Evolution of TruMark Financial
1939 Chartered on Nov. 16, 1939. Founded by Bell Telephone employees August F. Harte along with Robert Stack, DeForrest Frank, and William Harden
1939 First office located at 4700 block of Sansom Street, Philadelphia, in DeForrest Frank’s apartment
1940 In April, moved to office space provided by Bell Telephone at 3810 Chestnut Street, Philadelphia
1941 In December, moved to larger space at 1100 West Indiana Avenue, North Philadelphia
1960 In March, purchased building at 7308 Castor Avenue, Northeast Philadelphia
1960 On July 10, the Northeast Philadelphia office opened for business at 7308 Castor Avenue. First Board of Directors meeting held on July 20
1968 On Oct. 13, a new building was erected at 7306 Castor Avenue in Northeast Philadelphia
1988 In June, the Center City Philadelphia office opened at 1811 JFK Boulevard, Center City, Philadelphia
1991 On Feb. 22, ribbon-cutting ceremony held for new headquarters at 1000 Northbrook Drive, Trevose, Pa.
1997 On July 14, ribbon-cutting ceremony held at the Gateway Shopping Center office located at 115 E. Swedesford Road in Wayne, Pa.
2002 On Nov. 16, ribbon-cutting ceremony held at North Wales office, 1200 Welsh Road in North Wales, Pa.
2003 On Oct. 6, credit union’s name changed from Philadelphia Telco Credit Union to TruMark Financial Credit Union
2005 In January, final approval received to operate under a community charter
2005 On Feb. 26, ribbon-cutting ceremony held for the opening of the Springfield, Delaware County, branch
2006 On Feb. 25, ribbon-cutting ceremony held for the opening of the Jenkintown branch
2007 On Oct. 5, ribbon-cutting ceremony held for the opening of TruMark Financial’s first student-operated branch at Plymouth Whitemarsh High School, 201 E. Germantown Pike, Plymouth Meeting, Pa.
2008 March 2008, Local 98 IBEW merged into TruMark Financial
2008 On April 19, ribbon-cutting ceremony held at the Bond Shopping Center office located at 1884 South State Road, Upper Darby, Pa.
2008 On June 6, ribbon-cutting ceremony held at the Park Ridge Shopping Center office located at 2795 Ridge Pike, Trooper, Pa.
2008 On Dec. 19, ribbon-cutting ceremony held for the opening of the Warrington branch
2009 On April 2, ribbon-cutting ceremony held for the opening of the Eastern North Philadelphia branch
2009 On July 17, ribbon-cutting ceremony held for the opening of the South Philadelphia branch
2009 August 2009, Free Choice Federal Credit Union merged with TruMark Financial
2010 February 2010, First Atlantic Federal Credit Union merged with TruMark Financial
2010 On March 26, ribbon-cutting ceremony held for the opening of the Parkwood branch
2010 On Friday, July 16, ribbon-cutting ceremony held for the opening of the Richboro branch
2012 February 2012, People for People Community Develop Credit Union merged with TruMark Financial
2012 On March 16, ribbon-cutting ceremony held for the opening of TruMark Financial’s second student-operated branch at William Tennent High School, located at 333 Centennial Road, Warminster, Bucks County
2012 April 2012, Kenrick Federal Credit Union merged with TruMark Financial
2012 October 2012. Bucks County Community College Employees Federal Credit Union merged with TruMark Financial
2013 On Friday, May 31, ribbon-cutting ceremony held for the opening of the Levittown branch
2014 On Friday, May 16, ribbon-cutting ceremony held for the opening of the Plymouth Meeting branch
2014 October 2014, Norsco Federal Credit Union merged with TruMark Financial
2014 On Friday, Oct. 24, ribbon-cutting ceremony held for the opening of the Bucks County Community College branch
2015 January 2015, American Bakery Workers Federal Credit Union merged with TruMark Financial
2015 On Friday, Feb. 6, ribbon-cutting ceremony held for the opening of the Horsham branch
2015 On Friday, June 19, ribbon-cutting ceremony held for new Center City Philadelphia branch
2015 On Friday, Aug. 21, ribbon-cutting ceremony held for the opening of the Doylestown branch
2016 On May 2, the credit union moved its headquarters to a larger facility in Fort Washington, Pa. to accommodate its continued growth
2016 On Friday, July 22, ribbon-cutting ceremony held for the opening of the Chestnut Hill branch
2016 November 2016, Keystone Federal Credit Union merged with TruMark Financial
2017 April 2017, Dow Northeast Employees Federal Credit Union merged with TruMark Financial
2017 On Friday, Sept. 22, ribbon-cutting ceremony held for the opening of the La Salle University branch
2017 On Friday, Oct. 20, ribbon-cutting ceremony held for the re-opening of the Downingtown branch
2017 On Friday, Nov. 17, ribbon-cutting ceremony held for the opening of TruMark Financial’s student-operated branch at Bensalem High School, located at 4319 Hulmeville Road, Bensalem, Bucks County
2018 On Friday, Sept. 21, ribbon-cutting ceremony held for the opening of the Phoenixville branch
2019 On Friday, Sept. 20, ribbon-cutting ceremony held for the opening of the Malvern branch
Benefits
**Eligible employees are able to enroll in our 401(k) plan with the Principal Financial Group. To become eligible employees must be at least age 21 or older and have completed six months of service. TruMark Financial will contribute a matching contribution of 100% on the first 5% contributed for employees who make a salary deferral contribution.
**TruMark Financials’ tuition reimbursement program provides encouragement and financial assistance to eligible full-time employees who wish to further their education by completing business-related courses or working towards a degree. The program includes business-oriented seminars, skill-improvement courses and degree-required courses at accredited institutions. Employees will be reimbursed up to 100% of their tuition based on their grade after completing the course.
Health Insurance:
TruMark Financial offers subsidized HMO, PPO, and consumer directed high deductible medical plans to eligible employees. Coverage, including dental, vision, and prescription, will become effective the first of the month following two full months of service.
Flexible Spending Accounts:
TruMark Financial offers Flexible Spending Accounts for eligible employees to set aside pre-tax dollars for specific expenses such as dependent medical premiums, daycare, and out of pocket medical expenses. Employees are eligible to participate in the Flexible Spending Accounts on the first of the month following sixty days of employment.
Group Term Life Insurance:
Life insurance is offered to eligible full-time and part-time employees. Life insurance policy is equal to 1 1/2 times of the employees annual salary, up to $375,000.
Short Term and Long Term Disability Insurance:
TruMark Financial provides short-term and long-term disability benefits to help eligible full-time employees cope with an illness or injury. STD and LTD are designed to ensure continuing income for employees who are disabled and unable to work.