Company Profile
Summit Credit Union
Company Overview
Summit Credit Union was established in 1935 and is a full-service not-for-profit financial cooperative, providing services to employees at over 300 companies throughout North Carolina. Headquartered in beautiful Greensboro, NC it has 8 branches and assets of approximately $337 million, and serves about 36,000 members. Summit Credit Union offers a full portfolio of personal financial products, including checking accounts, debit cards, credit cards, online banking, direct deposit, mobile app, ATMs, and more.
For more information, visit SummitCU.org and follow us on Facebook, Instagram, Twitter, and LinkedIn.
Company History
We started out serving a small group of phone company employees. These days, we go beyond the call and connect 36,000 members with the best financial services possible.
We got our start in the same way as many credit unions. Employees of a local company - in our case, Southern Bell - wanted better treatment than they were getting at the area's big banks.
The year was 1935. Our original name was Tri-City Telco Credit Union. We served telephone workers in Greensboro, Burlington and Reidsville. Then, as now, our philosophy was: "People Helping People."
Put simply, that means we're focused on our members' success throughout every stage of their lives - and not on shareholder profits. That's because, as a not-for-profit financial cooperative, we don't have any shareholders to please.
Unlike many financial institutions, Tri-City Telco survived the Great Depression. And over the decades, it added members and continued to thrive.
In 1976, we merged with Twin City Telco Credit Union, which served Winston-Salem telephone employees. At that point, we changed our name to First Telco Credit Union. Following the dismantling of the “Ma Bell” nationwide phone system in 1984, we began welcoming members outside of the telephone industry.
In 1991, after adding many new business partners and merging with several credit unions, our name was changed again to Summit Credit Union – as we are known today.
Along the way, we've added a number of services - including cutting-edge Digital Banking tools that have added considerable convenience to our members' lives. We've also become increasingly active in our local communities, providing scholarships for deserving students, offering financial literacy opportunities, and supporting the Victory Junction Gang Camp, which enriches the lives of children with chronic or life-threatening illnesses.
As we near our 90th birthday, we serve over 300 business partners and have 36,000 individual members. But our broader mission really hasn't changed much since 1935.
We greet every person who walks through our doors, or contacts us by email or calls us on the phone, and think: "How can we do right by them today?"
Our Mission Statement: "Partnering for your financial success."
Our Value Statement: “We provide fast and accurate service by people who care.”
Benefits
Team Summit Benefits
We like to look at the big picture and consider how we can add real value to the employment experience. We're committed to the financial, social, mental, and physical well-being of our team members, which puts them in the best position to help our members achieve their financial goals.
Medical, Dental and Vision Insurance: We offer a variety of medical, dental and vision insurance benefits for full-time employees and their families. Summit Credit Union also covers a significant portion of our employee’s plan contributions.
Paid Time Off/Holidays: In addition to 11 paid company holidays, employees start accruing paid time off (PTO) during their first day on the job. PTO benefits are determined by years of service, and new hires can accrue up to three weeks in their first year.
Retirement Planning: We offer a 401(k) plan that includes an employer match up to 4%. We also feature a 100% employer-paid pension plan and give our employees free access to our highly-skilled onsite financial advisors.
Short- and Long-Term Disability: Our disability programs are 100% sponsored and available at no cost to our full-time employees. If you become ill or suffer an injury that prevents you from working, this form of disability insurance replaces a portion of your income for a defined period of time.
Complimentary Life Insurance: Summit Credit Union provides life insurance equivalent to one year’s salary at no expense to the employee. Additional coverage is available at the employee’s expense.
Tuition Assistance: We reimburse up to $2,000 per calendar year for undergraduate and graduate studies for eligible full-time employees.
Employee Assistance Program: Summit Credit Union provides an employee assistance program for all employees at no cost. Qualified confidential counselors can help you cope with any personal problems you may be experiencing.
Employee Wellness Program: In addition to an onsite fitness center at our administrative office, we offer a wellness program designed to support employees who desire to improve their health and fitness. The credit union will reimburse an employee up to $100 per year for money spent on specific health-related products and services.
Incentives & Bonuses: Member-facing employees are eligible to earn monthly incentives for individual product and service sales. Management positions are eligible to earn an annual incentive based on financial results.
Recognition & Rewards: We believe in regularly rewarding and celebrating our employees for the above-and-beyond efforts they provide to our members. Contests, employee appreciation events, and summer cookouts are just a few examples of ways we recognize outstanding performance.